Customer : Customers are all individuals who are using our services.Email Subscriber : Email Subscribers are all individuals who have subscribed to receive emails from us.
Social Media User : Social Media Users are all individuals interacting with us in any way on social media, such as YouTube, Instagram, Facebook, etc.
Website Visitor : Website visitors are all individuals visiting our website.
We process the following categories of personal data :
Business Intelligence data
Anonymized IP address, website sessions, duration of sessions, visited links, User Agent, etc.; We process analytical data about the user experience on our Website and while using our Service.
Data collection :
➤Automatically collected data :
We aren’t receiving personal data from third parties.
Content
In general, no personal data is included in our content. However, sometimes our content may contain personal data. In those cases, we will use personal data only where there is a legal basis for the processing; Personal data may be processed in our content, such as blog posts, videos, podcasts, etc.
Data collection :
➤Directly from the Data Subject :
We aren’t receiving personal data from third parties.
Customer Notes
The information includes goals, habits and any other notes and information provided by the customer; We provide the option for our customers to make personal notes on our Online Courses. Customers can delete the information at any time or decide not to provide it altogether.
Data collection:
➤Directly from the Data Subject :
We aren’t receiving personal data from third parties.
Customer support data
Email, name and support ticket information; We process data to provide customer support for our services.
Data collection :
➤Directly from the Data Subject :
We aren’t receiving personal data from third parties.
Email Subscriber’s data
The data includes the email address and any other information provided by the email subscriber; The personal data is collected with the purpose to send emails to subscribers. Email subscribers can unsubscribe at anytime using the “unsubscribe” button.
Data collection :
➤Directly from the Data Subject
We aren’t receiving personal data from third parties.
Identification data
The data may include names and email; Identification data is processed to identify the data subject and/or to enter into a contract.
Data collection :
➤Directly from the Data Subject
We aren’t receiving personal data from third parties.
Payment information
The data includes the due or completed payment amount, date of payment and payer, purchase ID; The personal data is collected to track due and completed payments and to be able to make payments.
Data collection :
➤Directly from the Data Subject
Data received from a third party
We receive personal data from :
Payment Service Providers
Sensitive data
The sensitive data includes information regarding mental health, racial or ethnic origin, political opinions, religious or philosophical beliefs, person’s sex life or sexual orientation; Sensitive data is processed solely with the explicit consent of the data subjects willing to share their personal stories, advice or breakthroughs with us and the other members of the community such as the other email subscribers. Art. 9 paragraph 1 doesn’t apply because the data subject has given explicit consent to the processing of those personal data for one or more specified purposes; Data subjects are not required to share any sensitive information and do so on an opt-in basis. Data subjects may opt out at any time and request the deletion of the data. Information already shared with the email subscribers cannot be deleted from their mailboxes by us.
Data collection :
➤Directly from the Data Subject
We aren’t receiving personal data from third parties.
Social Media Interactions
The data includes the user’s public profile information, exchanged direct messages, likes and comments; The purpose of the processing is to maintain a social media presence and interact with other social media users. All social media users are free to like or unlike posts, make or delete comments and generally use all features provided by the social media developer.
Data collection :
Data collected from public sourcesDirectly from the Data SubjectData received from a third partyWe receive personal data from :
Social Media Service Providers
Survey data :
We may collect different information considering the purpose of the survey. Where possible and appropriate we try to anonymize the survey; We process personal data to gather feedback for our services and hear opinions on different topics. Data subjects can decide not to participate in our surveys and/or request the deletion of gathered information.
Data collection :
- Directly from the Data Subject
We aren’t receiving personal data from third parties.
Website behavior data :
The data includes visited pages, anonymized IP addresses and session durations; The personal data is collected with the purpose to track the behavior of the visitors on the website and help us improve the user experience.
Data collection :
- Automatically collected data
We aren’t receiving personal data from third parties.
PURPOSE AND LEGAL BASIS OF THE PROCESSING
This Privacy Notice covers the following services :
We process your personal data for the following purposes :
Business Intelligence :
Legal basis :
Processed personal data categories:
Email Marketing :
Legal basis :
Processed personal data categories:
Personalized Advertisement :
Legal basis :
Processed personal data categories:
- Business Intelligence data
- Website behavior data
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We keep your personal data only as long as necessary to achieve the purpose it is processed for. The full list of the purposes for which we process personal data can be found above.
We determine the appropriate retention period for personal information on the basis of the amount, nature and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
Here are some of the categories of our retention periods:
Automatic expiration after a period of time :
We have set certain retention periods so that some data expires automatically after a specific period of time.
Data Backups :
We back up data for security reasons. Sometimes it is impossible to delete the data stored in a backup immediately. In such cases, we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data obtained during pre-contractual relations :
We process data when the processing is necessary in order to take steps at the request of the data subject prior to entering into a contract.
Deletion of the data by the data subject :
Data subjects can delete the data by themselves. In this case, the data is retained for a short period of time after the deletion so the data subject could be able to revert a deletion by mistake.
Establishment, exercise or defense of legal claims :
We may retain information where necessary for the establishment, exercise or defense of legal claims.
Retention of pseudonymized data :
In some cases we pseudonymize the data and store it for a longer period of time.
Retention or deletion under a contractual obligation :
We may be subject to a contractual obligation to keep or delete the data. In such cases we may retain or remove the information to comply with our contractual obligations.
Retention or deletion under a legal obligation :
We may be subject to a legal obligation to keep or delete the data. Examples include mandatory data retention laws, government orders to preserve data relevant to an investigation or data kept for the purposes of litigation. Conversely, we will remove unlawful content if the law requires us to do so.
Upon Request for Removal :
We delete the personal data upon a request for removal from the data subject when there is no other legal ground for the retention of the data.
After expiration of the applicable retention periods, we will either delete or anonymize your personal information.
